FREQUENTLY ASKED QUESTIONS
Q: How long will my order take to arrive?
A: Delivery times vary depending on the supplier. We will provide an estimated delivery date at checkout.
Q: Can I track my order?
A: Yes! Once your order ships, we send you a tracking number via email.
Q: What is your return policy?
A: We do not offer refunds. Please contact us if you have any concerns about your order.
Q: Do you offer assembly services?
A: We provide easy-to-follow assembly instructions. Professional assembly services may be available in select areas — please contact us.
Q: Are your products made from sustainable materials?
A: Yes, we prioritise eco-friendly materials on selected items and responsible sourcing for our furniture.
Q: Can I customise my furniture?
A: Some items offer customisation options such as colour or fabric. Check the product details or contact us for more info.