Terms of Service

These Terms of Service ("Terms") govern your use of [FurnishWise] ("the Store") and any related services provided by [FurnishWise] ("the Company").

By accessing the Store and using its services, you agree to abide by these Terms. If you do not agree with any part of these Terms, you must not use the Store.

1. Scope of Services

The Store provides an online platform for the sale of furniture and related products. The Company facilitates transactions between customers and suppliers, acting solely as an intermediary.

2. Product Listings

Product listings on the Store are provided by third-party suppliers. While the Company endeavours to ensure the accuracy and completeness of product information, it does not guarantee the availability, reliability, or legality of products. Customers are advised to verify product details, including dimensions, materials, and colors, before making a purchase.

3. Pricing and Payments

Prices listed on the Store are subject to change without notice. The Company strives to ensure accurate pricing but does not guarantee that prices are always up-to-date. Payments for products are processed securely through Shopify's payment gateway. By placing an order, you agree to pay the total amount specified at checkout, including any applicable taxes and shipping fees.

4. Orders and Fulfilment

Orders placed through the Store are fulfilled by third-party suppliers. The Company is not responsible for delays, errors, or issues related to order fulfilment. While the Company endeavors to provide accurate estimates of shipping times, it does not guarantee delivery dates. Customers should direct inquiries and concerns regarding order status to the Store's customer support team.

5. Shipping and Delivery

Shipping and delivery times are estimates provided by suppliers. The Company does not guarantee delivery dates and is not liable for delays caused by shipping carriers, customs processing, or other factors beyond its control. Customers are responsible for providing accurate shipping information and ensuring someone is available to receive the delivery.

6. Returns and Refunds

Returns and refunds are subject to the policies of individual suppliers. Customers must contact the Store's customer support team to initiate a return or request a refund. The Company will facilitate communication between customers and suppliers to resolve disputes. Returns may be subject to restocking fees and return shipping costs.

7. Intellectual Property

All content, including product images, descriptions, and logos, displayed on the Store is the property of the Company or its suppliers and is protected by copyright and other intellectual property laws. You may not use, reproduce, or distribute any content from the Store without prior written consent.

8. Limitation of Liability

To the fullest extent permitted by law, the Company shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the Store or its services. The Company's total liability shall not exceed the total amount paid by you for the products purchased through the Store.

9. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of [Your Jurisdiction]. Any dispute arising out of or relating to these Terms or your use of the Store shall be resolved exclusively by arbitration in accordance with the rules of [Arbitration Organization], and judgment on the award rendered by the arbitrator(s) may be entered in any court having jurisdiction thereof.

10. Changes to Terms

The Company reserves the right to modify or replace these Terms at any time. Any changes will be effective immediately upon posting on the Store. Your continued use of the Store after the posting of any changes constitutes acceptance of those changes.